Is Your Partner Compensation System Working?

Ask a managing partner whether the compensation plan is working and you will usually get an answer about the last allocation meeting. It went fine. Nobody stormed out. A couple of partners grumbled and then signed. The plan must be working.

That is the wrong test, and it is the one almost everyone uses.

A peaceful partnership tells you the plan is predictable. It doesn’t tell you whether the plan is paying for what the firm needs to achieve its strategic goals. Partners who have worked out how their number gets set stop arguing about it and start playing to it. If the plan pays for personal billings and originations, that is what you will get. The peace you are enjoying in January is the sound of that arrangement running smoothly.

Here is a better test. Take the three or four things your strategic plan says the firm needs to do over the next two years. For each one, find the specific component of the compensation plan that makes a partner financially better off for having done it. The strategy asks for cross-selling and the plan pays for originations. The strategy asks for orderly succession and the plan lets a retiring partner hold client credit until the day he walks out. Partners follow the money every time, and they are right to.

The clearest version of this shows up in delegation. The proper use of leverage is the most commonly ignored profitability lever in law firms, and compensation is usually the reason it gets ignored. When a partner’s pay turns on personal billable hours, every file handed down to an associate is money out of that partner’s pocket, so the partner keeps the file. Your most expensive person does work a third-year could do. The associate does not develop. The matter gets billed at a rate your client is increasingly unwilling to pay. None of this comes up at the allocation meeting, and there is no line item for it anywhere in your financials. It shows up three years later, as a partner class you cannot promote.

And these days, AI adoption and implementation is likely listed as one of the most important strategic goals for most firms. However, many law firms’ compensation systems are not equipped to address this issue. If your firm has an “eat what you kill” system, how do you reward partners for dedicating non-billable time to helping build AI systems which benefit the whole firm?

The next place to look is the equity itself. Ask how many of your equity partners would be admitted to equity partnership today, based on their current performance. Firms cut associates and staff when times get tight and leave the partner ranks alone. That protects the current year and gives away the leverage that carries the next five.

That brings you to the plan’s underlying design. Generally speaking, firms with subjective compensation systems are more profitable than formula-based firms. Formulas are easier to administer and easier to defend, but they push partners toward personal production at the expense of everything the firm needs that a formula cannot see. An eat-what-you-kill approach can stunt the growth of an otherwise healthy firm. In my experience it produces conflict and resentment between partners who each believed they were behaving reasonably.

A subjective system asks more of your governance than a formula does. Someone has to decide, and the decision has to hold up in front of people who will dislike it. In my experience, top-down centralized management is the most efficient and effective way to manage, and compensation is where that view gets tested hardest. Give a small committee real authority and a written process it has to follow. Publish the criteria before the year starts, while partners can still respond to them. Then give every partner a written explanation of their own number. Having to write the reasoning down improves the reasoning, and that is often the larger benefit.

Partners will accept a number they dislike if they believe it was reached on the merits. They will not accept a number they cannot trace, however carefully you arrived at it. Trust in the process is worth more to a firm than how precisely the formula is calculated.

If you want a rough read on where your own plan sits, I have put together a short diagnostic below that walks through the areas where compensation tends to work against the firm. It takes about four minutes. It is a starting point, not a substitute for a proper compensation review.

TAKE THE PARTNER COMPENSATION SYSTEM DIAGNOSTIC

Contact me if you’d like to discuss.

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What to Decide Before Your Firm Touches an AI Tool

Your firm is already running on AI. Most managing partners have no idea how much.

That is the argument Kathy Serenko, Amy Adams, and I made during our June 3rd webinar on “Three AI Conversations Every Law Firm Needs to Have”, hosted by the Law Firm Profitability Group on LinkedIn. Not which tools to use, but what your firm needs to have decided before it touches any of them. The recording is here.

Kathy Serenko is the founder of AI Efficiency Labs, and Amy Adams is the founder of Gaia Allies and AIReady™.

Kathy led with the governance perspective. Her opening question: Are you already exposed? Her answer, based on what she sees in firms daily: almost certainly yes.

AI enters your firm in ways leadership cannot see. A paralegal uploads 300 pages of medical records to a personal ChatGPT account under a deadline. The summary looks clean. Three months later, the error surfaces in a settlement discussion. A vendor tool your firm approved last year has AI inside it you never examined. The tools you signed off on produce errors that reach binding deliverables before anyone reviews them. AI is designed to produce plausible output, and it will not tell you when it is filling in blanks.

Kathy’s second point: having an AI policy is not the same as having governance. Less than 40% of law firms have a policy at all, and a policy is only a statement of intent. The missing layer is the day-to-day controls built into your actual workflow. Without those controls, the policy and the reality of what is happening in your firm will not align.

Governance means a domain expert, not IT, is the authority over AI output in each practice area. Someone who reads a research memo and recognizes when the content is wrong. The errors appearing in court sanctions are content errors, and the people catching them are judges and opposing counsel. They are domain experts. Your oversight authority in each practice area needs to be one too.

Amy made the workflow case. Her rule before recommending any AI system: map the workflow first. She recently spent 90 minutes with a family law partner doing exactly that. In your firm, that work probably has not been done. If the process exists only in someone’s head, the AI system inherits every gap in it. The tool scales what is already there.

Before the workflow is designed, the economics need to be settled. If a matter that used to take 10 hours now takes five, and your firm is still billing hourly, you may be cutting your revenue in half for that work. Pricing needs to be decided before the workflow is built. Firms that build the workflow first and sort out the pricing later often discover they cannot make money at it.

Everyone in your firm is asking the same question in different ways: what happens to me? The concern is real at every level, and dismissing it does not make it go away. What is actually changing is what each role does. Paralegals are running AI systems that used to require associate hours. Associates who used to produce first drafts are now verifying AI output and building judgment through that review. Partners who used to do the work are moving toward designing the systems that do it. The firms handling this well are having that conversation before the tools arrive.

Leadership does not get to delegate this responsibility. You cannot hand AI governance to a technology committee and check back in six months. You have to understand where the exposure is and whether your compensation structure supports what you are asking of your partners.

Your partners who put their expertise into an AI system will watch their billable hours fall as the system takes on that work. That contribution needs to be reflected in how they are compensated. If your firm still pays only for billable hours, you will not get the cooperation needed to build something that works.

The firms moving ahead well on this have answered the harder questions before reaching for tools.

Three AI Conversations Every Law Firm Needs to Have

I am not going to tell you AI will transform your law firm.

Transformation will not begin until you address three priorities most firms have yet to discuss. And order matters.

Business model first. Workflow second. Guardrails throughout.

On June 3, I’m moderating a webinar with two people who think about this for a living.

I’m a law firm management consultant with more than 35 years of experience in the legal industry. The emergence of AI is already transforming how law firms operate and compete, and this disruption will only accelerate.

The goal of the webinar is to highlight the key strategic and operational issues you need to address in order to implement AI successfully in your firm.

We will discuss:

Business Model: I’ll dig into pricing, leverage, partner compensation, and the decisions firms need to make. Unless they want AI to make them by default.

Workflow: Amy Adams, Gaia Allies + AIReady™, will unpack where AI fits into the actual work, and why adoption stalls after the champion stage.

AI Guardrails: Kathy Serenko, AI Efficiency Labs, will lay out what’s allowed, who’s accountable, and how risk is contained.

Sixty minutes, three perspectives.

Wednesday, June 3 | 11 AM PDT | 2 PM EDT – Webinar hosted by the Law Firm Profitability Group on LinkedIn. Register: https://us06web.zoom.us/meeting/register/N9SV1dEcRC6X5GXwdRxO0g

Graphic announcing a webinar titled 'Three AI Conversations Every Law Firm Needs to Have' hosted by Law Firm Profitability Group. Features panelists Kathy Serenko, founder of AI Efficiency Labs, and Amy Adams, founder of AIReady™, with moderator Colin Cameron, founder of Profits for Partners. Includes date and time: June 3, 2026, at 11 AM PDT and 2 PM EDT.